Introduction: At Cairo Lab, we ensure a safe and fast shipping experience, guaranteeing that your laptop reaches you in perfect condition, whether you are an individual or a business, anywhere in Egypt.

1. Shipping Coverage

• We ship to all Governorates in Egypt.

• We offer express delivery services specifically for Cairo & Giza.

• Store Pickup is available from our Downtown branch (after order confirmation).

2. Delivery Time (Estimated Duration)

We work hard to deliver your order as quickly as possible. Delivery times depend on your location:

• Cairo & Giza: 1 to 3 business days.

• Delta & Lower Egypt: 2 to 4 business days.

• Upper Egypt & Remote Areas: 3 to 5 business days.

• Note: Business days exclude Fridays and official holidays.

3. Shipping Costs

• Shipping fees vary based on the governorate and shipment weight.

• The final shipping cost is clearly displayed on the “Checkout” page before payment.

• Keep an eye on our offers, as we occasionally provide Free Shipping on specific models or orders exceeding a certain value.

4. Safety & Packaging Standards

Since we ship sensitive electronics (Laptops), we follow strict packaging protocols:

1. Technical Inspection: The device is technically checked, and accessories are verified before packing.

2. Secure Packaging: The device is wrapped in protective layers (Bubble Wrap) and placed in a shock-resistant box.

3. Trusted Couriers: We only partner with certified shipping companies to ensure product safety.

5. Receiving & Inspection Instructions

To protect your rights, please follow these steps upon courier arrival:

• Ensure the box is sealed tightly and shows no signs of external damage or tearing.

• If the external packaging is visibly damaged, please refuse the shipment and contact us immediately.

• After receiving, you have a 14-day return warranty to test the device comfortably and ensure its efficiency.

6. Shipping for Businesses (B2B)

For commercial and bulk orders (Schools, Companies, Institutions):

• We offer dedicated shipping via company vehicles to ensure the safety of large quantities.

• Delivery schedules are coordinated precisely according to your project timeline.

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